Last updated: October 25, 2026 • White Crow
This page explains what personal information we collect when you use our Service, how we use it, and the choices you have about it. We do not sell your personal information.
White Crow ("Company", "we", "us", or "our") operates this website, along with our related landing pages, forms, webinars, live trainings, strategy calls, client portals, reporting dashboards, marketing services, emails, text messages, and advertising (collectively, the "Service").
This page informs you about our policies regarding the collection, use, and disclosure of personal information when you use the Service, and the choices you have about that information.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We use the personal information we collect to provide, operate, support, and improve the Service. We do not sell your personal information, and we will not use or share it except as described here.
Terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise defined here.
White Crow is a digital marketing agency. We help law firms and local businesses get found online through search strategy, local and Google Maps SEO, AI search optimization, content, website design, conversion rate optimization, analytics, and reputation management. We also run free webinars and trainings about these topics.
When you register for a webinar, submit a form, book a call, request a proposal, become a client, or contact us, we may collect your name, email address, phone number, business name, website, city or service area, practice area or industry, monthly marketing budget, the goals you describe, and any other information you choose to send us.
If you become a client, we may receive access to and information from your website, Google Business Profile, analytics, advertising accounts, call tracking, CRM, and review platforms, along with logos, photos, text, and other materials you provide. We use this only to deliver the services you hired us for.
Payments are handled by third-party payment processors. We receive confirmation of your transaction, the amount, and limited billing details such as your name, email address, and the last digits and card type. We do not collect or store your full payment card number or security code on our systems.
Webinars, live trainings, and some calls may be recorded, including audio, video, chat, and screen shares. If you do not want to appear in a webinar recording, keep your camera and microphone off and do not submit questions on camera.
Whenever you visit the Service, we collect information your browser sends us. This may include your Internet Protocol ("IP") address, browser type and version, device and operating system, referring and exit pages, the pages you visit, the date and time of your visit, time spent on pages, and similar diagnostic and usage statistics.
Webinar registration, attendance and watch time, video views on our pages, form submissions, and email opens and clicks.
Information collected through cookies, pixels, tags, and similar tools about how you found us and how you interact with our ads and pages.
We may receive information about you from advertising platforms, analytics providers, webinar platforms, scheduling tools, payment processors, email and SMS providers, and referral partners.
We use the information we collect to:
We advertise on third-party platforms, which may include search, social media, and video platforms. To measure results and reach relevant audiences, we may:
These platforms process this data under their own privacy policies and may combine it with information they already hold about you. We do not consider this a sale of personal information, but some state privacy laws treat this kind of sharing for cross-context behavioral advertising as something you may opt out of. See "Your Privacy Rights" below.
We may employ third-party companies and individuals to:
These third parties have access to your personal information only to perform the tasks assigned to them on our behalf, and they are obligated not to disclose or use it for any other purpose.
We do not sell your personal information for money, and we do not rent or share your contact information with unrelated third parties for their own marketing.
If you give us your email address or phone number and agree in our form, you consent to receive communications from us about webinars, trainings, our services, and promotions, as described in that form.
You can opt out of marketing emails at any time using the unsubscribe link in any marketing email, or by contacting us at [email protected]. You may opt out of text messages by replying STOP, or reply HELP for help. Message and data rates may apply. Message frequency varies.
Mobile information, including phone numbers and text messaging opt-in data and consent, will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Opting out of marketing does not stop transactional messages about a webinar you registered for, a scheduled call, or an active client project.
We keep personal information for as long as needed to provide the Service and, for clients, for the length of the engagement, then for as long as reasonably necessary to comply with legal, tax, accounting, and recordkeeping obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements.
Billing records are typically kept for the period required by tax and financial recordkeeping rules. When a client engagement ends, we remove our access to your accounts and platforms on request. Marketing opt-out records are kept indefinitely so that we can honor your choice.
We value your trust in providing us your personal information, and we use commercially acceptable means to protect it, including access controls, encryption in transit where available, and limiting internal access to those who need it. Please remember that no method of transmission over the internet and no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
If you are a client, keep at least one administrator login to your own accounts and notify us at [email protected] immediately if you believe any shared account has been accessed without authorization.
The Service may contain links to other sites, platforms, and tools, including search engines, review platforms, directories, payment processors, webinar platforms, and software tools. If you click a third-party link, you will be directed to that site.
These external sites are not operated by us. We strongly advise you to review the privacy policy of any site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party site or service, and a link is not an endorsement.
Depending on where you live, you may have the right to:
To make a request, email [email protected] from the address you used with us and describe what you are asking for. We will take reasonable steps to verify your identity before acting, and we will respond within the time frame required by applicable law.
Some requests have limits. We may decline or partially fulfill a request where we are required to retain information by law, where it is needed to complete an active client engagement or collect fees owed, where it relates to fraud prevention or the security of the Service, or where fulfilling it would infringe another person's rights.
California residents may request the categories and specific pieces of personal information we have collected, the categories of sources, our purposes for collecting it, and the categories of third parties with whom we share it, and may request deletion or correction, as described above.
We do not sell personal information for money. We may share information with advertising platforms in a way that some laws classify as sharing for cross-context behavioral advertising, and you may opt out by emailing [email protected] or by using the cookie and ad platform controls described above. We do not knowingly collect or sell the personal information of consumers under 16.
You may use an authorized agent to submit a request on your behalf, with proof of authorization. We will not discriminate against you for exercising your rights.
The Service is operated in the United States and is hosted on servers in the United States. If you access the Service from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country. By using the Service, you consent to that transfer and processing.
Where the General Data Protection Regulation or similar law applies to you, our legal bases for processing are: performance of our contract with you, to deliver the services you requested; your consent, for marketing and certain cookies; our legitimate interests, in operating, securing, measuring, and improving the Service; and compliance with legal obligations. You may withdraw consent at any time, and you may have the right to lodge a complaint with your local supervisory authority.
The Service is intended for business owners and professionals who are at least 18 years old, and it does not address anyone under 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we delete it from our systems.
If you are a parent or guardian and you believe your child has provided us with personal information, contact us at [email protected] so we can take the necessary action.
Some browsers offer a "Do Not Track" setting. There is no common industry standard for how to respond to those signals, so we do not currently respond to them. You can still use the cookie, advertising, and email controls described in this policy.
We may update this Privacy Policy from time to time, and we advise you to review this page periodically. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately once posted. Your continued use of the Service after changes are posted means you accept the updated policy.
If you have any questions, requests, or suggestions about this Privacy Policy or how we handle your information, contact us at: